Help Needed(!)
In Lila’s case, she was lucky to find out about her failing furnace during summer, leaving her a cushion of time to figure out how to replace it before falling temps affected her. Lila was aging and on a fixed income with little wiggle room. She did have an adult son, however, who was experienced in HVAC and freely offered to install a new unit- if Lila could find a way to get one. In the very same city, another furnace went out, but now it was September and closer to winter.