Career Openings

Resource Specialist

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Bridges of Hope, a faith-based nonprofit organization located in Brainerd, MN, is hiring a full-time Resource Specialist to provide direct support services to our clients.

 

We are looking for someone who is:

  • A proactive problem-solver, naturally inquisitive & investigative, and willing to “dig in” with households to understand the true extent of their challenges.

  • Innovative and continually in pursuit of ways to serve clients in a creative, collaborative manner.

  • Analytical yet compassionate regarding the culture of poverty and the economic realities of low-income households; an advocate for their clients.

  • Flexible and able to adapt to the changing needs of our organization and our community; receptive to feedback and course-corrections.

  • Effective at managing many moving parts with client cases and detail oriented with documentation.

  • Steadfast in supporting our mission of building bridges of support to help families thrive in the Lakes Area.

  • Truly passionate about joining the Bridges of Hope team and interested in cultivating a culture of fun, positivity, and professionalism.

 

Description of Duties:

  • Provide intake services, resource & solution recommendations, referrals to outside programs, and follow-up services to clients within Resource Connection Services and other programs. Most interactions take place over the phone with some face-to-face interactions.

  • Assess the needs & existing resources of client households to determine next steps and recommendations for households to resolve their situations.

  • Communicate and collaborate with area human service agencies to build strong, trust-filled working relationships; maintain thorough knowledge of existing, emerging, and changing area resources and programs.

 

Qualifications:

  • This position requires either 4+ years of relevant experience, or a Bachelor’s Degree in a Human Services related field with 1-2 years of relevant experience.

  • Full Position Description available at www.bridgesofhopemn.org/hiring. It is highly recommended to review the Position Description prior to applying.

 

Benefits:

  • Wage will depend on qualifications and experience. Typical starting range is $16.00 - $19.00/hr.

  • Bridges of Hope has a total compensation and benefit philosophy that includes competitive wages and benefits; along with a positive, supportive, and flexible work environment.

 

To apply, send cover letter and resume to Jana Shogren, Executive Director, at jana@bridgesofhopemn.org no later than noon on Monday, July 26, 2021.