Careers

Shelter Attendant
A shelter attendant will greet guests and complete the nightly check-in process and work to provide a safe, clean environment while assisting and supporting guests.

Job Duties:
• Conduct initial screening & intake process for guests.
• Ensure the safety and security of guests, volunteers, visitors, and staff.
• Conduct personal property inspections at intake.
• Provide tour and general information for new guests.
• Understand and effectively respond to guest needs.
• Maintain guest files, logs, and manage data in accordance with program requirements.
• Work collaboratively with volunteers and donors.
• Assist with nightly cleaning duties of the facility: laundry duties, sweeping, mopping, bathrooms, and upkeep on the grounds around the shelter. Lifting, bending, twisting, and reaching above your head required.
• Display compassion and empathy while interacting with guests.
• Listen to guest needs and respond appropriately.
• Communicate with local agencies to provide for the needs of the guests.
• Communicate concerns and issues to shelter manager.

Organizational Culture Requirements:
An employee of Bridges of Hope is expected to support the mission of and demonstrate the values of the organization; including but not limited to:
•Setting aside personal bias and honoring the value & worth of every person.
• Going above & beyond by offering simple, consistent, and personalized services.
• Listening, encouraging and empowering with kindness & compassion.
• Working cooperatively & collaboratively both inside the organization and within the broader community.
• Facilitating a positive, professional, and supportive work environment.
• Rising above petty gossip, divisiveness, passive-aggressiveness, and/or clique-formation.
• Practicing high ethical and confidentiality standards.
• Committing to personal self-care and wholeness.

Compensation:
• $17/hour awake and $11.41/hour asleep
• 20% employee discount at Common Goods after 90 days of employment

Location: Warming Shelter in Brainerd, In Person Position
Reports to: Warming Shelter Manager

Common Goods Retail Associate
We’re looking for a Retail Associate who is passionate about customer service and ready to help customers and donors have the best experience at Common Goods. If you enjoy working in a fast-paced, team-oriented environment, this might be the perfect role for you!​

What We’re Looking For:
• Exceptional customer service skills.
• A love for working with people and building connections.
• Creativity and the ability to think outside the box.
• Honesty, dependability, and a proactive attitude.
• Comfort staying busy and taking initiative.
• Teamwork and collaboration skills.​

Requirements:
• Available during Common Goods business hours: Monday–Saturday, 9 AM–6 PM.
• Able to stand for long periods and lift up to 35 lbs.
• Retail and Point of Sale experience is preferred, but we’re happy to train the right candidate!​

Compensation:
Pay starts at $13.25 per hour, based on experience.

How to Apply:
Fill out our online form or pick up an application at any of our Common Goods locations.